FAQ

Business Hours

Mon: 10 am – 6 pm

Tues - Thurs: 10 am -5pm

Fri: 10 am – 4pm

*Sat: 12PM – 4PM

Sunday: CLOSED

*(PICK UP ONLY!!)

Delivery Methods

PICK UP

Orders can be picked no later than 6PM. If you need to pick up your order after 6PM, please email us at southerngirlbakeryatl@gmail.com to make arrangements.

LOCAL DELIVERY

Local Delivery is available Wednesday’s and Friday’s. During checkout, you will be given a choice for contactless delivery. The delivery charge depends on delivery zip code, which will be added during checkout.

SHIPPING

We bake everything fresh. Our breads, cookies, cake jars and pound cakes ship beautifully, and we ship nationwide on Monday and Tuesday. During the checkout process, you will have the option to choose One, Two, or Three-Day shipping via UPS/USPS. Cookies will not be shipped out or arrive over the weekend. Based on the day and time of your order, we will ship them on the next available shipping day to ensure the freshest possible delivery.

Returns

Because you are purchasing a perishable food item, unfortunately we cannot accept returns.

How long do our products last?

Our products are made with real ingredients and no preservatives. They will last four to five days... or four to five months if you freeze them! Never refrigerate them, because they will dry out.

When will my order be ready?

There is a 1 to 2 day turn around on most orders. Orders placed after 3PM will not be processed until the next business day in which the 2 day turn around  will begin. Orders placed on closed days (i.e. holidays and Sundays) will not be processed until the next business day.

Are your Products made on shared equipment?

Yes. We work in a small kitchen, so all of our products are made on shared equipment. This includes cookies made with gluten, nuts, peanut butter, etc.

Can I create my own Custom Box?

 For more detail information contact our collaborator 
the link will take you away from our website.